Shipping Policy

Delivery Information

1. Order Processing Time

Orders are typically processed within 1–2 business days after payment has been successfully confirmed. Processing times exclude weekends, public holidays, and periods of unusually high order volume.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

2. Shipping Destinations

We currently ship to customers in the United States, Canada, the United Kingdom, Australia, New Zealand, and most European countries.

Shipping availability may vary depending on carrier coverage, customs regulations, local delivery services, and applicable import restrictions.

3. Shipping Fees

Standard Shipping: $4.99

The applicable shipping cost will be displayed during checkout before your payment is completed. Customers are responsible for any customs duties, import taxes, or other fees imposed by the destination country.

4. Estimated Delivery Time

Estimated delivery time is 7–20 business days after your order has been shipped.

Actual delivery times may vary depending on customs clearance, destination country, local courier services, weather conditions, public holidays, and other circumstances beyond our reasonable control.

5. Taxes and Import Duties

International shipments may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

These charges are not included in the product price or shipping fee and remain the responsibility of the customer.

Customers are encouraged to check their local customs regulations before placing an order if they have any questions regarding import requirements.

6. Shipping Restrictions & Compliance

Zyphorae INC complies with all applicable United States export control regulations, international trade laws, and economic sanctions.

Accordingly, we do not currently ship to the following countries or territories:

Belarus
Central African Republic
Cuba
Democratic Republic of the Congo (DRC)
Haiti
Iran
Liberia
Myanmar
North Korea
Russia
Somalia
Sudan
South Sudan
Syria
Venezuela
Yemen
Zimbabwe
Libya

We reserve the right to refuse, cancel, or suspend any order that violates applicable laws, export regulations, trade restrictions, or sanctions. Orders placed for restricted destinations may be canceled before shipment and refunded using the original payment method.

Sanctions Compliance

You may not use our Services if you are located in, organized under the laws of, or ordinarily resident in any country or territory subject to sanctions or embargoes imposed by the United States or other applicable authorities.

You represent and warrant that you are not identified on any applicable sanctions list, including those maintained by the U.S. Department of the Treasury’s Office of Foreign Assets Control (OFAC).

We reserve the right to suspend or terminate access to our Services if we determine, in our sole discretion, that such access may violate applicable sanctions laws or regulations.

Important Notice

Delivery estimates are provided for reference only and are not guaranteed.

Shipping delays may occasionally occur due to customs inspections, severe weather, carrier disruptions, public holidays, or other circumstances beyond our reasonable control.

If you have any questions regarding shipping or your order status, please contact our customer support team.